Refund and Returns Policy

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Overview

As we deal in digital products, refunds are issued on a case-by-case basis. All requests must meet the criteria outlined below.

Eligibility for Refunds

Refunds may be granted under these conditions:

  1. You must request the refund within 7 days of purchase.
  2. The product you purchased is faulty, not working as advertised, or missing essential features.
  3. You have worked with our support team to resolve the issue unsuccessfully.

Non-Refundable Cases

  • Issues caused by third-party scripts, software, or server configurations.
  • Errors arising from improper installation or misuse of the product.
  • Refund requests made after 7 days of purchase.

Refund Process

  1. Contact our support team at https://rambo3dev.shop/contact-us with your order details and issue description.
  2. Our team will review your request and attempt to resolve the issue.
  3. If unresolved, we will issue a full or partial refund based on our assessment.

Note: Refunds will not be granted if the policy is abused.

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