Overview
As we deal in digital products, refunds are issued on a case-by-case basis. All requests must meet the criteria outlined below.
Eligibility for Refunds
Refunds may be granted under these conditions:
- You must request the refund within 7 days of purchase.
- The product you purchased is faulty, not working as advertised, or missing essential features.
- You have worked with our support team to resolve the issue unsuccessfully.
Non-Refundable Cases
- Issues caused by third-party scripts, software, or server configurations.
- Errors arising from improper installation or misuse of the product.
- Refund requests made after 7 days of purchase.
Refund Process
- Contact our support team at https://rambo3dev.shop/contact-us with your order details and issue description.
- Our team will review your request and attempt to resolve the issue.
- If unresolved, we will issue a full or partial refund based on our assessment.
Note: Refunds will not be granted if the policy is abused.